Customer support AI for a bank
One agent on WhatsApp and voice. Around 42,000 conversations a month, roughly 74% resolved end to end. Customers rate it above the human team.
LangGraph, Bedrock and Claude, LiveKit voice
Working AI in production.Not slideware.
We design, build, and run LLM agents, voice AI, and the security around them.
42,000
support conversations a month, handled by one agent we built and run
74%
resolved end to end by AI, no human handover
3.95 vs 2.93
CSAT score, AI agent vs human baseline
What production looks like.
Offensive security at bank scale
Authorised VAPT across roughly 500,000 lines of banking code, with custom static-analysis tooling and board-grade reporting.
VAPT, custom SAST, DFIR
The platform behind CleenUp
A 10,000+ user vehicle-care app in Germany, Hungary, and Luxembourg. AI dispatch with route optimization; operators talk to the planner through an MCP tool.
AWS CDK, Google Route Optimization, Bedrock
The property manager is an AI
It answers tenants on WhatsApp and voice, triages and troubleshoots repairs, and writes work orders back to the PMS. In production for a UK lettings agency.
LangGraph, Next.js and Amplify, WhatsApp Business
Watch a conversation resolve.
A stylized replay of what our support agent does 42,000 times a month.
What we ship.
AI agents in production
Deep agents for support, operations, and internal tools. Designed with evals, shipped with observability, run at scale.
Voice AI
Real-time voice agents on LiveKit, Deepgram, and Twilio.
RAG and knowledge systems
Retrieval that holds up, measured with published evaluation methods.
AI strategy and due diligence
Use-case prioritization, provider due diligence, and roadmaps that survive contact with production.
Product engineering
Full products end to end: web, mobile, cloud, and the App Store.
Applied AI security
Authorised penetration testing, AI-system security reviews, and audits held to a regulated-bank bar.
Why teams stay.
Senior people only. The people who scope your project are the people who build it.
A production bar. Evals, observability, and security reviews are part of delivery, not extras.
Research-grade methods. A granted US patent and a cited AI-evaluation paper behind the practice.
Established 2014. A UK company with clients across the UK, EU, and Africa.
The stack we run.AWSAnthropicOpenAILangGraphLiveKitNext.jsSwift
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